Image For Activity Cover
Workplace Violence
Release and Expiration Dates
Release Date: 4/6/2020
Expiration Date: 11/29/2025
Last Reviewed Date
Workplace Violence
Program Overview
The purpose of this TCAA course, Workplace Violence (a previous live webinar), is to address the issue of violence in the workplace, including awareness, assessment, education, communication, response, and reporting.

Estimated completion time: 60 minutes

Target Audience: The Trauma healthcare team and other clinical departments

Learning Objectives
At the conclusion of this course, the learner should be better able to:
1. Define workplace violence and its characteristics
2. Formulate an organizational plan for creating a safer environment for the health care workplace
3. Synthesize advocacy strategies for influencing policy at the local, state and national level

Moderator: Timothy Murphy
Faculty Presenter: Karen Doyle

Presenter Bio
Karen Doyle is the Vice President of Nursing and Operations at R Adams Cowley Shock Trauma Center in Maryland.  She is also on faculty at the University of Maryland School of Nursing. She received her BSN and MSN from University of Maryland and MBA from Loyola University. Ms. Doyle has published several articles in the Journal of Trauma Nursing.

Allen, M. H., Currier, G. W., Hughes, D. H., Reyes-Harde, M. & Docherty, J.P. (2001). Treatment of behavioral emergencies. The Expert Consensus Guideline Series, 7, 1-27.

Blando, J., Ridenour, M., Hartley, D., & Casteel, C. (2015, January). Barriers to effective implementation of programs for the prevention of workplace violence in hospitals. The Online Journal of Issues in Nursing, 20(1).

Clark, D.E., Brown, A.M., & Griffith, P. (2010). The Broset Violence Checklist: Clinical utility in a secure psychiatric intensive care setting. Journal of Psychiatric and Mental Health Nursing, 17, 614-620.

DeBecker, G. (1997). The gift of fear. New York, NY: Dell Publishing.

Federal Bureau of Investigation. (2010). Crime in the United States: Uniform crime reports. Retrieved from

Ferguson, J. & Leno-Gordon, D. (2008). Crisis prevention team calms agitated patients in psychiatric units, leading to a reduction in the use of restraints and seclusion and fewer injuries. AHRQ Health Care Innovations Exchange. Retrieved from

Gates, D., Gillespie, G., & Succop, P. (2011, July). Violence against nurses and its impact on stress and productivity. Nurse Economics, 29(2), 59-67.

Hardin, D. (n.d.). Strategies for nurse leaders to address aggressive and violent events. Journal of Nursing Administration, 42(1), 5-8.

Institute for Clinical Systems Improvement. (2011). Health care protocol: Rapid response team. Institute for Clinical Systems Improvement, 4, 1-45. Retrieved from

Lehman, S. (2014, September). What makes hospital patients turn violent? Journal of Advanced Nursing. Retrieved from

Lipscomb, J. & London, M. (2015). Not part of the job: How to take a stand against violence in the work setting. Silver Spring, MD: American Nurses Association.

Loucks, J., Rutledge, D.N., Hatch, B., & Morrison,V. (2010). Rapid response team for behavioral emergencies. Journal of the American Psychiatric Nurses Association, 16(2), 93-100.

Occupational Safety and Health Administration. (2015, December). Workplace violence in healthcare. No. 3826. Retrieved from

Pestka, E. L., Hatteberg, L. A., Zwygart, A. M., Cox, D. L., & Borgen, E. E. (2012). Enhancing safety in behavioral emergency situations. MedSurg Nursing, 21(6), 335-338.

Phillips, J. P. (2016). Workplace violence against health care workers in the United States. The New England Journal of Medicine, 374(17), 1661-1669.

Price, O. & Baker, J. (2012). Key components of de-escalation techniques: A thematic synthesis. International Journal of Mental Health Nursing, 21, 310-319.

Roosevelt University. (2013). Behavioral assessment and response team (BART). Retrieved from

Ryan, J. (2011, July). Violence in the ER. Retrieved from

Speroni, K.G., Fitch, T., Dawson, E., Dugan, L. & Atherton, M. (n.d.). Incidence and cost of nurse workplace violence perpetrated by hospital patients or patient visitors. Journal of Emergency Nursing, 40(3), 218-228.

State of Maryland, Office of the Governor. (n.d.). Crime control and prevention: Crime statistics. Retrieved from

Titler, M.G., Kleiber, C., Steelman, V., Rakel, B., Budreau, G., Everett, L.Q., Buckwalter, K. C., Tripp-Reimer, T., & Goode, C. (2001). The Iowa model of evidence-based practice to promote quality care. Critical Care Nursing Clinics of North America, 13(4), 497-509.

Woods, P. & Almvik, R. (2002). The Broset Violence Checklist (BVC). Acta Psychiatr Scand, 106(Suppl. 412), 103-105.

Dr. Christoph Kaufman
Jennifer Ward
Deb Myers
Dr. Britt Christmas
Peer Reviewer
Dr. D'Andrea Joseph
Availability: On-Demand
Cost: FREE
Credit Offered:
1 CE Credit
1 COP Credit
1 TCAA CME Credit
Powered By